Under Firmware, select the Touch firmware driver. If you still encounter an error after you install the updated firmware, follow these steps: To download and install this update, go to Windows Update and search for “System Firmware Update –. This issue is resolved by updated UEFI firmware version 3.11.760.0. When the Touch firmware driver is in this state, Windows sometimes fails to correctly load device drivers for attached USB devices because of a time-out. This problem occurs because of a timing issue in the Inter-Integrated Circuit bus that puts the Touch firmware into an invalid state. Note Touch functionality continues to work in this situation. This may occur when you first connect the USB device or when you wake the Surface Pro 3 from sleep or hibernation. USB devices intermittently fail to function when they're connected to a Surface Pro 3. Touch firmware in Device Manager reports Code 10 (Cannot start) or Code 14 (restart required). On your Surface Pro 3, you may encounter the following issue:
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